Special offers up to 15% off
From VND 1,830,000/Guest -> VND 1,550,000/Guest
Enjoy the best rates & exclusive benefits when booking directly with us via our website
BENEFITS FOR EXCLUSIVE DIRECT BOOKING:
- 10% discount on beverages
- 10% discount for transfer services
Inclusion:
- Welcome drink
- Entrance fees as per program
- Excursion as indicated in cruise program
- Kayaking
- Lunch as indicated in the itinerary
- Onboard insurance, tax, and service charges
*Subject to real-time weather & operation conditions & might change without prior notice.
Exclusion:
- All airfares, transfers, hotels, and visa arrangements.
- Beverages and personal expenses.
- All services & excursions are not clearly indicated in the ‘Inclusion’ list.
Terms and conditions:
Cruise rate:
- Our prices and fares are quoted in VND Vietnam dong.
Payment to secure reservation:
- Your reservation is confirmed once payment has been paid by credit card or via bank transfers and must be received by Emeraude Cruises Management. All confirmations are generally acknowledged by return e-mail within 24 hours. In case immediate confirmation is not possible, we will inform you of the booking status at the time of reservation.
Payment Upon Arrival:
- Emeraude Cruises accepts cash payment in US Dollars and Vietnam Dong upon arrival. Due to strict rules of banks in Vietnam regarding foreign currencies, only new clean notes of US Dollars issued from 2006 until now are accepted. Notes with red marks, dirty marks, and issued before 2006 are not accepted because they are refused by banks and have no value.
- Credit card payment (only Visa and Master Card) is accepted and is subject to 3% extra for credit card fees.
Children and extra beds
- Children under 5 years old sharing cabin with parents: No additional charge
- Children from 5 to 11 years stay on separate beds: charge 75% adult price.
- Children from and above 12 years old are charged at adult price.
Cancellation policy: Any cancellation will be charged as following:
- Under any circumstances that the booking has to be canceled, the refund amount will be deducted 3% of the bank transfer fee.
Cancellation by guests or by Emeraude Cruises: contact us
Refund of Unused services
- No refund or exchange can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour package but which is not utilized by the tour member.
Passengers’ information and dietary requests
- Clients are requested to submit all passenger details at least 24 hours prior to check-in of passengers, including (i) Full name, (ii) Date of birth, (iii) Gender, (iv) Nationality, (v) Passport number, (vi) Vietnam visa expiry date.
- All dietary restrictions should be informed at least 48 hours prior to check-in to help us serve the guests better.
Validity: until 31 Dec, 2024
*Note: The cruise will operate with a minimum of 10 guests
